Customer Reviews

My husband and I experienced a house fire on 4/6/2023. It was devastating to say the least. One shining light in the experience is that we wrre able to work with Gary Sephton who assisted us with the contents inventory. I don’t know what we would have done without Gary’s assistance. Not only did he guide my husband and I through the inventory which seemed completely overwhelming, but he also offered us a lot of guidance and assistance in other ways. He was familiar with the restoration companies we were working with and was able to assist us with communications with them when we weren’t clear on processes. He was also a great support mentally and I value that more than anything. I feel we have a new friend in Gary.

Gary proved to be a saint in disguise. He showed up on time, decided where to start and sort of gently guided me in the incredibly tedious recovery process. It was exhausting but knowing I wasn’t alone in trying to accomplish our recovery I can’t describe what a relief it was. And I know we would never have received as much personal content replacement insurance reibursement claim funds if we had done all ourselves. Words actually can not describe. I will always be grateful for Gary’s assistance and patience with us in our shell shocked condition.

Gary it was a pleasure to meet you. I truly felt your compassion and willingness to help Debra and I and my family. I want to express my gratitude and true appreciation for being so informative and helpful with all that we are going through. Sometimes people lose track of that and I truly want others to know how great your really are.

July 26th 2009 our company in Charlotte, NC had a fire that destroyed everything. Gary was in quickly to guide us through what was needed. He worked his way through the burnt, wet carnage to get an accurate account of Equipment, Furniture and Supplies. He used his sources to complete what the Insurance company needed. We are now back in our facility and with Gary’s help at very little cost to us for Equipment, Furniture and Supplies. His efforts made our recovery a success.

When I think of Gary Sephton of Business Risk Management a great feeling of protection. I have gone through years of great protection on multiple properties and businesses from this man. Gary always kept me in line with deadlines and offered the best choices of coverage, giving me all the tools necessary to make an informed decision. One day I suffered a loss and in a panic called Gary. He calmly said to me “you are covered”. His knowledge and expertise in his field are unmatched, and he is always available even to answer the smallest of questions you may have. He travels into disaster zones selflessly aiding victims whose lives have been impacted with misfortune. You won’t hear him boast of this, but I have contacted him on more than one occasion with an insurance question reaching him in disaster zones. Put your trust in Gary Sephton His name is synonymous with professional excellence!!